Why have Secret/Mystery Shopping?

Mystery shoppers go to designated establishments and pose as typical customers. When they leave, they fill out report forms that are custom-designed for each client as well as writing a narrative of their visit. As a shopper, you serve as the eyes and ears of customers in your community. It is impossible for any business which serves customers to remain successful if it is not satisfying it’s customers but it can be difficult to gage whether customers are satisfied. The reason being, studies show that less than 5% of unsatisfied customers will actually make a complaint, the remaining 95% simply stop shopping or using the services of that business. As a mystery shopper you are the tool that business owners employ to ensure customer satisfaction and prevent dissatisfied customers.

 

Interested in finding out more? Please read all about it in our "Pocket Guide to Secret Shopping" Over 200 Companies listed that actively seek out secret shoppers. These companies contact you for shopping jobs and you can pick and choose the ones you want to go on. It's that easy! Written by a person who DOES this for a living. The book reveals all you need to know about secret shopping and gives you details of where to and how to apply for best results. "I receive several emails per week to evaluate different places! It's really amazing and I even get to pick and choose which places I want to evaluate. There's no charge, no obligation, and I get paid to do what I would be doing anyway!"